ICON Multimedia adapts its management system and software development to the new requirements of the latest version 2015, thank to ISO 15288 certification (Systems and software engineering: System life cycle processes). This credential can indirectly increase customer satisfaction through the application develpment of content management software and interactivity, under .net platform and other similar technologies that are now certificated. This brings along with it a bigger operational efficiency and profitability.
ICON Multimedia already has another two certifications: ISO 9001_about Systems Quality Management and ISO 27001 about Information Security Management that enables assurance, confidentiality and integrity of data.
Diego Giménez, ICON Multimedia’s Head of Quality, says: “The standars implementation improves the corporate structure and the communication. It helps us to set up a quality system in order to optimize the decision-making process, ensure our customers satisfaction and it internationally builds up the image of the company.”